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Success stories

Explore how organisations have addressed strategy, performance, leadership and transformation challenges through focused consulting engagements.

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Showing 24 stories

Illustrative visual representing an aged-care resident supported by a care professional

NSW mid-market aged care provider

Health & Aged Care

A procurement reset grounded in 175,000 transactions

An eight-week procurement review that converted process and spend evidence into 66 recommendations across eight work packages.

transactions reviewed
175,000
suppliers analysed
4,000
cost reduction
$2.4m p.a.
Business case estimate
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Illustrative visual representing residents sharing a meal in an aged-care community

Australian not-for-profit aged care provider

Health & Aged Care

Recovering a stalled ERP programme

A reset of governance, scope, capability and delivery controls for an ERP programme that had consumed its planned duration and most of its budget.

effective functionality at assessment
34%
budget exhausted at assessment
90%
planned duration consumed at assessment
100%
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Illustrative visual representing an aged-care service planning discussion

Multi-service aged care and retirement living provider

Health & Aged Care

Selecting an ERP around the business case

A rapid target-state, sourcing and investment-case process for a growing care provider nearing the limits of its legacy systems.

payback range
3–7 years
Business case estimate
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Illustrative visual representing a bank operating in a busy city environment

Innovative regional Australian bank

Financial Services

A single operating-excellence model for a regional bank

A process and operational-excellence strategy that brought process management, automation, operating risk and performance into one execution roadmap.

lower transaction labour
25–45%
Strategy estimate
Time to Yes
≤5 days
Strategy target
additional risk controls
45
Strategy design
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